Privacy Policy

Privacy Policy

 

Effective Date: 01/01/2025

 

Arab Eye Academy  ("we," "us," or "our") is committed to protecting the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our application, [Arab Eye Academy]. We are dedicated to respecting the privacy of all our users and recognize the importance of protecting the information collected about them.

1. Information We Collect

We collect information that identifies, relates to, can be associated with, or could reasonably be linked, directly or indirectly, with a specific consumer or device. Specifically, this includes:

• Personal identification information: name, address, email address, and phone number.This is not mandatory

• Date of birth and educational background/professional details

• Login credentials required to access restricted sections of the App

• Information you provide when submitting consultation requests through our form (powered by JetForm)

• Images and videos: any visual content provided by the user or captured through our application if user wish to submit content to app via a submit section, or to use as profile picture while editing profile This not mandatory

• Device and usage information: device model, operating system version, device language, geolocation (if provided), country, and city.

• Information from cookies and similar tracking technologies.

• user geolocation is necessary to determine your location  for shipping if it found. This is not mandatory.

2. How We Collect Data

Your data is collected in several ways:

• Directly from you when you register, use our services, or interact with our application.

• Through the use of cookies and similar technologies that allow us to track your interactions with our website and application.

• From third-party sources, such as Flurry, Firebase, Count.ly, AppsFlyer, and Facebook App Events.

3. Use of Your Data

We use your information to:

  • Provide and maintain access to our educational content and services.

  • Communicate with you, including responding to your inquiries, consultation requests, and comments.

  • Send you updates and notifications about new content, events, or activities (with your consent).

  • Enhance the App’s functionality and user experience.

4. Sharing of Your Information

We may share your information with third parties in the following situations:

• With service providers: For example, with GoodBarber (the platform used to build and host the App) or other technical providers that help us operate the App securely.

• For legal reasons: We may share information if we believe it is necessary to comply with applicable laws, legal processes, or governmental requests.

5. Storage and Security of Your Data

Your information is securely stored on servers located in France (Europe). We employ a variety of technical and organizational security measures designed to protect personal information, and access to such data is restricted to authorized administrators only. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Data Protection Rights

Under the GDPR and other applicable laws, you have rights including:

• Access: You can request copies of your personal data.

• Rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• Erasure: You can request that we erase your personal data, under certain conditions.

• Restrict Processing: You can request that we restrict the processing of your personal data, under certain conditions.

• Object to Processing: You can object to our processing of your personal data, under certain conditions.

• Data Portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us at operations@mediasolutionslb.com.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at operations@mediasolutionslb.com.

9. Addressing GDPR Requirements for Image Data

In compliance with the GDPR and to address the specific concerns raised by Google Play, we ensure that:

• The collection and use of image data are clearly disclosed in our Privacy Policy.

• Users are informed about the purpose of image data collection and its use.

• Adequate consent mechanisms are in place for collecting and using personal images.

Image Collection and Use Section for Terms and Conditions

image upload is only declared if user use a submit, authentication feature or form section

Image Collection and Use Section for Terms and Conditions

Image Collection and Use

In using [Arab Eye Academy], you may provide us with personal images through various functionalities, such as profile picture uploads, content sharing features, and others. This section outlines how we handle these images:

Consent for Image Collection: By using our app, you consent to the collection of images you provide directly. We collect images only with your explicit consent, obtained through clear actions within our app (e.g., uploading a photo, using a feature that requires photo access).

Purpose of Collection: We collect images for [list purposes, e.g., personalizing your profile, enhancing your app experience, sharing with your network within the app]. We use these images to deliver the services and features of [Arab Eye Academy] and improve your user experience.

Sharing and Disclosure

We highly value your privacy and the trust you place in us by sharing your images. It is our policy that we do not share your images with any third parties under any circumstances. Your images are used exclusively within [Arab Eye Academy] to provide and improve the services and features offered to you. We are committed to ensuring that your images remain confidential and are only used to enhance your experience with our app.

All images you provide to Arab Eye Academy are stored securely and are accessible only by authorized personnel who are bound by strict confidentiality obligations. We have implemented robust security measures to protect your images from unauthorized access, disclosure, alteration, or destruction.

Should our policy on sharing images with third parties change in the future, we will update this section and provide you with notice in advance, giving you the option to review the changes and make informed decisions about your continued use of our service.

Security Measures: We take the security of your images seriously and implement industry-standard measures to protect them from unauthorized access, disclosure, or destruction. These include encryption and  access control.

Your Rights: You have the right to access, update, delete..

        Access , update : By opening the application Arab Eye Academy, from the toolbar selecte " profile"  From here you can change the picture, or edit your account information.

    Delete profile:  By opening the application Arab Eye Academy, from the toolbar selecte " profile"  ---> thhen click on the "settings logo " found next to the display picture , from there you can choose the option to delete the profile.

If you wish to exercise any of these rights, please contact us at operations@mediasolutionslb.com.

Changes to This Policy: We may update our Terms and Conditions and Privacy Policy from time to time. We will notify you of any changes by posting the new Terms and Conditions on this page. You are advised to review this section periodically for any changes.

By continuing to use  Arab Eye Academy. , you agree to the collection and use of your images in accordance with these Terms and Conditions.

This Privacy Policy was last updated on 30/07/2025